Texas Woman’s University


Foodservice Feasibility and Operational Assessment

Client Opportunity

  • Develop a dining program that would chart a course for future operational and facility programs relative to the university’s overall campus expansion initiatives
  • Alleviate significant strain on existing dining program, due to tremendous enrollment growth in recent years

B&D Process

  • Focused on four primary categories: strategic, operations, facilities, and Dallas- and Houston-based initiatives
  • Led a Strategic Asset Value (SAV) analysis with university leadership to build a framework grounding the dining plan in the university’s permanent ideals
  • Conducted detailed operational assessments to identify dining program gaps and established tracking system for key performance indicators
  • Performed market analysis and facility assessments
  • Analyzed the Dallas and Houston facilities, operations, and market systems to ensure any dining plan improvements there would be in line with the Denton campus
  • Advised university officials of public-private partnership advantages and guided them through selection process

Project Highlights

  • Dining standards established for future program reinvestment
  • Plan set for the modernization, relocation, and expansion of current dining facilities to appropriately support the residential student, commuters, faculty, and staff populations
  • Established a plan to bring Dallas and Houston dining program experience consistent with university objectives, as drawn out in the initial SAV sessions
  • Provided a clear path to improved dining service operations, an enhanced student experience, and a dining facility that will be part of the new residential community, implemented through a public-private partnership