South Dakota State University

Brookings,

Campus Meeting Space Assessment

South Dakota State University selected B&D in July 2010 to conduct an analysis of the meeting and event space offered on campus. This analysis focused on three specific areas: affiliation with the university; reservations systems and billing collections; and facilities comparison with peer institutions. After touring all the university’s facilities that had rentable space, we conducted an online survey of SDSU students, faculty and staff to determine their level of satisfaction with the facilities and the reservation process. Lastly, we completed several case studies to determine best practices and rental rates for model schools, peer schools, and the off-campus market. As a result, we were able to establish event/meeting space best practices with respect to policies, procedures, and facilities. At the conclusion of the study we made a series of recommendations to SDSU, highlighting methods for maximizing revenues while increasing user satisfaction.

PARTNERING TO MEET UNIVERSITY AND COMMUNITY REAL ESTATE NEEDS

Presented by Greg Wachalski and Tim Reed at the 2010 IEDC Conference.

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